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Why am I told that my email is not valid for IMDbPro?

If you are receiving an error that your email is not valid for IMDbPro, you may be registered for two accounts: one for and one for This can happen if you joined IMDbPro and used a different email, than the one you used when you registered on In order to log into IMDbPro, you will need to use the same email you used to join IMDbPro.

To remedy this, we recommend that you log in to IMDbPro using the same email and password you registered for IMDbPro with. If you remember your email, but have forgotten your password, please click the Forgot Your Password link on the login page to reset your password.

If you have forgotten which email address you used to join IMDbPro, please visit the Contact Us page with while logged into your IMDbPro account and select IMDbPro Member > Sign up to IMDbPro > Membership benefits & Pro tips  (if you are logged out of your IMDbPro account, please select IMDbPro member > Sign up to IMDbPro Membership benefits & Pro tips), then select "Email" and provide the billing details for your membership and we'll be glad to help. 

For more information on how to get the most of your IMDbPro membership, please see our Pro Tips.  

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