If you are receiving an error that your email is not valid for IMDbPro, you may be registered for two accounts: one for IMDb.com and one for IMDbPro.com. This can happen if you joined IMDbPro and used a different email, than the one you used when you registered on IMDb.com. In order to log into IMDbPro, you will need to use the same email you used to join IMDbPro.To remedy this, we recommend that you log in to IMDbPro using the same email and password you registered for IMDbPro with. If you remember your email, but have forgotten your password, please click the Forgot Your Password link on the login page to reset your password.
If you have forgotten which email address you used to join IMDbPro, please contact our Customer Service team with the billing details for your membership and we'll be glad to help.