I've forgotten my email address/password. How do I sign in to IMDbPro?
If you sign in with your Amazon account on IMDbPro, you can manage your IMDb account email address and password in your Amazon account settings.
Please follow the below steps:
- In Your Account on Amazon, visit Login and Security.
- Next to the account information you'd like to update, select "Edit".
- Follow the on-screen instructions and select "Save Changes".
- After you've completed all of your updates, select "Done".
- If you're using your Amazon account on IMDbPro, and have forgotten your password, go to Reset Your Password.
- When using your Amazon account for IMDbPro, if you decide to delete your Amazon account, your IMDbPro account (and related settings) will be deleted too.
When you join IMDbPro, you'll be prompted to select a password. Unless you've changed the password since you joined, you can sign in to IMDbPro using your registered email and password.
If you were not prompted to choose a password or don't remember the password for your IMDbPro membership, you can get a new one. To reset your password:
- Go to the Sign in page.
- Select "Sign in with IMDb".
- Select "Password assistance".
- When prompted, enter the email address or mobile phone number associated with your account and select "Continue".
- We'll send you an email or SMS (depending on the verification method you've chosen) containing a One Time Password (OTP), to authenticate your request.
- Enter the OTP you received and select "Continue".
- Create a new password.
As soon as you've created a new password, it will be active.