Your Account
- How can I join IMDbPro?
- What is IMDbPro?
- How do I update my IMDbPro account settings?
- Subscription Relief
- How do I cancel my IMDbPro membership?
- What happens when I cancel my IMDbPro membership?
- How do I update my credit card?
- Linking IMDb and Amazon accounts
- How can I access or delete personal information IMDb stores about me?
- IMDbPro free trial: How to get started
- What payment methods are accepted for IMDbPro?
- How do I update my billing address?
- How much does IMDbPro cost?
- How do I apply a promo code when joining IMDbPro?
- Where can I confirm my next billing date?
- How do I update my membership plan?
- What is a group plan membership?
- How do I join a group plan?
- IMDbPro Business Accounts
- Why does it say my membership is suspended when I log into IMDbPro?
- How do I renew my membership?
- Billing FAQ
- I tried all your suggestions, but can't join IMDbPro. What should I do?
- I didn't sign up for IMDbPro. Why was I charged?
- Why did you update my card?
- How can I try IMDbPro before paying?
- Why do I need to select a payment plan when joining IMDbPro?
- Can I join IMDbPro without a card?
- What is the IMDbPro Affiliate Program?
- How do I update my email address for IMDbPro?
- Why am I told that my email is not valid for IMDbPro?
- How do I change my password?
- How do I update my Amazon password?
- How do I update my IMDbPro email preferences?
- I changed my password, but the site doesn't recognize me. How do I log into IMDbPro?
- How do I obtain a receipt for IMDbPro?
- How is my estimated tax calculated?
- Which states in the US are charged Sales Tax & how is it calculated?
- Which countries outside of the US are charged Tax?
- Former IMDbPro member with billing questions?
- Special Offers
Subscription Relief
First posted March 20, 2020. Updated June 23, 2020 – our subscription relief option is now extended to August.
During this unprecedented time, we are offering our customers a flexible option on their IMDbPro subscription billing.
- Receive a billing extension: IMDbPro members whose next billing date is before August 1, 2020* can request one month of complimentary access to IMDbPro by extending their next billing date. You will still have access to all of the benefits of IMDbPro, but your billing date will be pushed out one month. For example, if your current billing date is July 1, 2020, you will not be charged until August 1, 2020.
*Billing extension offer is for members with valid payment method, whose next billing date is between July 1, 2020 and August 1, 2020.
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