Updated April 02, 2020
During this unprecedented time, we are offering our customers flexible options on their IMDbPro subscription billing. Below are two new options available immediately for IMDbPro members:
- Receive a billing extension: IMDbPro members whose next billing date is before May 1, 2020 can request one month of complimentary access to IMDbPro by extending their next billing date. You will still have access to all of the benefits of IMDbPro, but your billing date will be pushed out one month. For example, if your current billing date is April 1, 2020, you will not be charged until May 1, 2020.
- Cancel now and receive a refund:
- Monthly plan members can receive a full refund of the current month’s membership fee. Access to IMDbPro will expire at the end of your monthly billing period. (More details here). You can restart your membership any time after this to restore access to IMDbPro’s tools and services.
- Annual plan members billed March 1, 2020 or after can receive a full refund of their membership fee, and annual members billed prior to March 1, 2020 can receive a prorated refund. Access to IMDbPro will expire immediately (More details here). You can restart your membership any time after this to restore access to IMDbPro’s tools and services.
Please visit the Contact Us page
while logged into your IMDbPro account and select IMDbPro member questions > Membership/Account > Cancel membership (if you are logged out of your IMDbPro account, please select IMDbPro member questions > Other IMDbPro member issues),
then select "E-mail" and let us know which option you prefer.