IMDbPro App - Frequently Asked Questions


Which devices and operating systems can download the IMDbPro app?

Current members using iOS 10.0+ with iPhone 5 or later can download the IMDbPro app at the App Store beginning December 4, 2017.

 

What is included in the IMDbPro app at this time?

The IMDbPro app currently includes the ability to:


  • Check filmographies & credits by accessing profile pages– including access to STARmeter and MOVIEmeter information
  • Find industry contacts & talent representation
  • Track in-development & in-production titles

Can I update/manage/cancel my account from the app?

No, you cannot manage your IMDbPro account from the app at this time. To manage your account please login to IMDbPro from your desktop computer and select “Account Settings”.

 

How can I find a page using the IMDbPro app?

To find an individual, title, or company page using the IMDbPro app, you can use the search field located on the homepage or open a new search page by selecting the search icon in the app footer.

 

As you fill in the search bar, the top results for people, titles and companies will appear below. You can then click 'See all results for' to show the top 100 results for your search term. From this page, you can also filter by People, Titles and Companies, then ‘Refine’ to narrow your results.

 

Can I search by Top STAR/MOVIE/COMPANYMeter?

Results are ordered by relevance as opposed to our popularity rankings, but you can see the top 100 results for each category by clicking ‘Search’ with an empty search bar.

 

You can also filter a specific search by People, Titles, or Company and use ‘Refine' to narrow down to a specific popularity range.

 

Can I set my resume/known for/featured images from the IMDbPro app?

No, currently these features are not available via the IMDbPro app. In order to manage you’re the items, please log into IMDbPro from your desktop computer and select “My Page”.

 

Can I add/edit IMDb data from the IMDbPro app?

No, currently these features are not available via the IMDbPro app. Please log into IMDbPro from your desktop computer and select “Edit Page” to add/edit data to IMDb.

 

How can I find contact information and reach out?

You can find contact information on the page of the person you are trying to reach. In the menu bar, click “Contacts”. This will open the direct contact and company information we have for that individual.

To place a call, simply click on a phone number to open the iOS calling prompt.

 

To reach out via email, click on the email address to open your Mail app.

 

How can I locate news articles using the IMDbPro app?

Trending news will show on the homepage of the app, similar to the homepage on IMDbPro.com.
If you want to expand the news to read the full article, simply click on the hyperlinked title to view the article on the news source’s website.

 

Why is the IMDbPro app asking to send me notifications?

From time to time IMDbPro may send you notifications to inform you of new features, updates regarding your account, or notices about developments of note in the entertainment industry that may be relevant to you. You can change your notification settings at any time.

 

How can I get help from the IMDbPro app?

If you need assistance, please log into IMDbPro from your desktop computer and select “Contact Us” at the bottom of the page. Our Customer Service team will typically respond within 24 hours.

 

How do I give feedback about the app?

To give feedback, navigate to the “More” tab and choose “Feedback” to activate the feedback screen where you can enter in your feedback, suggestions, or report a bug.

I received a 403 error signing in, what should I do?

Please force-close your IMDbPro app and reopen; this should allow you to sign in without issue.
Let us know if you are still receiving an error message while logging in.

 

If you are not a current member, you may sign-up for a free 30-day trial at any time.
Back to top