IMDbPro App - Frequently Asked Questions


Which devices and operating systems can download the IMDbPro app?

Current members using iOS 10.0+ with iPhone 5 or later can download the IMDbPro app from the App Store beginning December 4, 2017. 

Android devices running Android OS 5 or later can download the IMDbPro app from the Google Play Store beginning August 22, 2018.

What is included in the IMDbPro app at this time?

The IMDbPro app currently includes the ability to:


  • Check filmographies & credits by accessing profile pages – including access to STARmeter and MOVIEmeter information
  • Find industry contacts & talent representation
  • Track people and titles and get notified when they're in the news
  • Update your profile information and manage your Known For titles
  • Add photos straight from your device to your page

Can I create/manage/cancel my account from the app?

Using the IMDbPro app for Android, you can use the "Join with Amazon" button to begin the sign up process. You cannot sign up via the iOS app or manage your IMDbPro account from either app at this time. To manage your account please login to IMDbPro from your desktop computer and select “Account Settings”.

 

How can I find a page using the IMDbPro app?

To find an individual, title, or company page using the IMDbPro app, you can use the search field located on the homepage or open a new search page by selecting the search icon in the app footer.

 

As you fill in the search bar, the top results for people, titles and companies will appear below. You can then click 'See all results for' to show the top 100 results for your search term. From this page, you can also filter by People, Titles and Companies, then ‘Refine’ to narrow your results.

 

Can I search by Top STAR/MOVIE/COMPANYMeter?

Results are ordered by relevance as opposed to our popularity rankings, but you can see the top 100 results for each category by clicking "Search" with an empty search bar. You can also filter a specific search by People, Titles, or Company and use "Refine" to narrow down to a specific popularity range. Read more on meters and their calculation.


Can I upload/delete images and edit my resume from the IMDbPro app?

You can upload new images to your page and select these as the primary image if desired. To delete an image, select it from your gallery and tap "Delete" at the bottom of the page. You can also add images to titles using the 'Add Image' icon found in the Images tab. Additionally, using the "Edit" link found on your page you can submit updates to your resume information. In order to manage your Featured Images, please log into IMDbPro from your desktop computer and select “My Page”. Read more on images.


How do I edit my Known For titles with the IMDbPro app?

From your page, select the "Edit" pen next to Known for to open the Edit Known For page. Here, you can choose to let IMDb decide the titles or click "Use your choices" to edit the titles that are displayed. You should first tap on an open slot, then tap the title that you would like displayed in that location. If you want to remove a title from your Known For, tap the title and then tap the "X" that appears below. You can also drag titles in the Known For section to adjust their order. Read more on Known For.


What is my Network and how can I use it?

You can use the "Network" tab on an individual's IMDbPro page to discover new industry connections based on the titles you have worked on and the people you have in common with your colleagues. When you visit the name page of a person with whom you have shared credits, you can scroll down to the "Network" section, which will display the number of titles and people in common you share with this person. Tapping on the links here will bring you to the "Network" tab with more details, which you can also find at the end of the navigation bar on an individual's page. Read more on your Network and shared connections.

 

Can I add/edit IMDb data from the IMDbPro app?

No, currently these features are not available via the IMDbPro app. Please log into IMDbPro from your desktop computer and select “Edit Page” to add/edit data to IMDb like verified credits and contact information. Read more on data contribution.

 

How can I find contact information and reach out?

You can find contact information on the page of the person you are trying to reach. In the menu bar, click “Contacts”. This will open the direct contact and company information we have for that individual.

To place a call, simply click on a phone number to open your phone's calling prompt.

 

To reach out via email, click on the email address to open your Mail app.

 

How can I locate news articles using the IMDbPro app?

Trending news will show on the homepage of the app, similar to the homepage on IMDbPro.com.
If you want to expand the news to read the full article, simply click on the hyperlinked title to view the article on the news source’s website.

 

Why is the IMDbPro app asking to send me notifications?

From time to time IMDbPro may send you notifications to inform you of new features, updates regarding your account, or notices about developments of note in the entertainment industry that may be relevant to you. You can change your notification settings at any time.

 

How can I get help from the IMDbPro app?

If you need assistance, please log into IMDbPro from your desktop computer and select “Contact Us” at the bottom of the page. Our Customer Service team will typically respond within 24 hours.


How do I log out of the IMDbPro app?

To log out of the IMDbPro app, please select the photo icon in the upper right corner and click "Log out". You will be taken back to the Log in screen.

Where can I find Harassment and Inequality Resources in the app?

Begin by navigating to the "More" tab, then choose "Harassment and Inequality Resources". This will open a new page with websites and contact information from the most reliable resources to help fight against harassment and inequality in the entertainment industry.

How do I give feedback about the app?

To give feedback, navigate to the “More” tab and choose “Feedback” to activate the feedback screen where you can enter in your feedback, suggestions, or report a bug.


Why is the app crashing?

Our technical team has pushed a fix to resolve this issue with the latest version of the IMDbPro app. Please return to the App Store/Google Play Store and download the most recent version of the IMDbPro app. If you are using the latest version of the app, you should force-close ("kill") the app and reopen.

I received a 403 error signing in, what should I do?

Please force-close your IMDbPro app and reopen; this should allow you to sign in without issue.
Let us know if you are still receiving an error message while logging in.

 

If you are not a current member, you may sign-up for a free 30-day trial at any time.
Back to top